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Our delivery experts:

About dpd:

Every day our 60,000 delivery experts deliver more than 4 million parcels across Europe’s largest road network and beyond. Every relationship we build along the way matters to us

Our ambition is to be the best delivery partner to work with. So we’re continuously evolving our customer experience to deliver brilliantly simple solutions that make sending and receiving parcels easier and more flexible.


Shipping Costs and Delivery Times:

Shipping costs to Latvia

  • Delivery time: 1-2 days
  • Standart price: 3,49 €
  • Free shippping on 99

Shipping costs to Estonia

  • Delivery time: 1-2 days
  • Standart price: 4,49 €
  • Free shippping on 99

Delivery of shipment to the Recipient:

9.1. Shipments addressed to an individual at his workplace, education institution, dormitory, place of military service, hospital, sanatorium, camp or place of imprisonment shall be delivered to the administration or persons authorised by them.

9.2. Shipments addressed to a legal entity are to be delivered with signature upon receipt to the person designated on the packaging or another administrative employee of the same company.

9.3. The Courier shall deliver the shipment to the Recipient personally with signature upon receipt. The identity and data of the Receiver are determined by a valid identity document (identity card, passport or driver's license), which must to be shown to the courier. After identity verification of the parcel Receiver, the Courier enters a fragment of the document number (last five digits) to the electronic device. The Recipient shall accept the shipment delivered by the Courier on time so as to avoid unreasonably delaying the vehicle.

NoteBasic personal data collection, handling and storage principles and procedures under which DPD manages parcels Recipients and / or  parcel Senders personal data is regulated by “DPD Lietuva” Processing of Personal Data.

9.4. The person accepting the shipment must specify his/her name and surname and sign the scanner (on paper proof of delivery, shipment delivery date and time have to be indicated and the signature affixed).

9.5. The shipment shall be deemed to have been delivered with signature upon receipt to the designated Recipient and the additional services specified in the scanner or paper proof of delivery provided, when the Recipient or their representative have accepted the shipment and confirmed this by their signature. A customer who has ordered the service of delivery confirmation shall be able to see the image of the signature of the Recipient who accepted the shipment on the DPD website (

9.6. When accepting the shipment, with the participation of the Courier, the Recipient shall examine the parcels of the shipment. Should any damage to the packaging of the parcels be noted, the Recipient must note this in the proof of parcel delivery and together will the Courier witness the act of parcel damages (inspection) made available by the Courier.

9.7. DPD shall not assume any liability for damage to the shipment or any part thereof, if at the time of delivering it to the Recipient this had not been noted in the scanner or the act of parcel damages (inspection) had not been drawn up with the participation of the Courier who delivered the shipment.

9.8. Should a Recipient in Lithuania refuse to accept the shipment or the designated Recipient not be found at the address indicated by the Sender, the shipment shall be returned to the DPD terminal, and the Customer informed thereof by email. At the request of the Customer, a repeat delivery of the non-delivered shipment shall be made to the designated Recipient for an extra fee. If the shipment cannot be delivered to the Recipient through no fault of DPD within 7 (seven) calendar days from the shipping date, the shipment shall be returned to the Sender without any separate arrangement.

9.9. Shipment that cannot be delivered to a Recipient or returned to the Sender shall be kept for 2 months (except cases, when without DPD knowing Prohibited items were given to deliver in the parcel).

9.10. Documents confirming the delivery of the shipment to the Recipient personally with signature upon receipt shall be kept for at least 6 months from the shipment delivery date.